Contract notice – utilities
Section I: Contracting entity
Main address: http://www.esb.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377
Section II: Object
Warehousing, Fulfilment & Returns for Electric Ireland
Electric Ireland has a requirement for a warehousing and fulfilment partner to meet the needs of a customer fulfilment program. The program involves the delivery of a portfolio of smarter home devices (including submeter, gateway, heavy duty switch, sensors and plugs) to customers’ homes following product ordering on Electric Ireland’s online portal. Fulfilment will be on a next day delivery basis to Electric Ireland customers based in Ireland.
Electric Ireland has a requirement for a warehousing and fulfilment partner to meet the needs of a customer fulfilment program. The program involves the delivery of a portfolio of smarter home devices (including submeter, gateway, heavy duty switch, sensors and plugs) to customers’ homes following product ordering on Electric Ireland’s online portal.
Fulfilment will be on a next day delivery basis to Electric Ireland customers based in Ireland.
The high level requirements from the appointed warehousing, fulfilment and returns partner will include (but not necessarily limited to) the following,
— Goods inward checking and receipting, put-away and inventory management.
— Secure warehousing.
— Fulfilment to Electric Ireland partners and customers.
— Serialisation Management.
— Warranty Management.
— Provide visibility to Electric Ireland on orders, returns, inventory availability and movements.
— Product lifecycle management.
— Monitoring of key product lifecycle.
— Integrated order management.
— Manage Returns, Rework, Refurbishment and disposition requirements.
— Provide functional and other tests on products if required by Electric Ireland.
— Manage inventory planning and replenishment in conjunction with Electric Ireland and partners.
— Manage the reordering of product on behalf of Electric Ireland.
— Integration with Electric Ireland for transactions including order, replenishment, inventory availability, fulfilment, returns and delivery traceability activity.
— Inventory ownership and procurement on select products as required, on behalf of Electric Ireland until point of consumption / fulfilment to installation partner.
— Reporting visibility, KPIs and metrics on all activities carried out on behalf of Electric Ireland.
— Carrier and freight management.
There will be an option for ESB and Electric Ireland to extend the term by up to an additional 24 months.
As detailed in the provided pre-qualification questionnaire document.
Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.
Section III: Legal, economic, financial and technical information
Where a grouping of service providers express interest in this process, it is a requirement of ESB that one member of the group accepts full contractual responsibility for delivery of the services. Where appropriate the intended contractually responsible member of any grouping or consortium must be identified in responding to this notice.
Section IV: Procedure
Section VI: Complementary information
Depending on the quality of pre-qualification details submitted it is intended that at least 5 suitably qualified candidates will be invited to participate in a tendering competition for the award of the contract.